Eden Surgery, Cavendish Road, Ilkeston, Derbyshire, DE7 5AN.  Tel: 0115 9444081




SystmOne is the clinical system the we use at the Surgery to access your medical records. SystmOnline is the online version that allows patients easier access to some of our basic services.

At the minute patients can;

  • book and cancel appointments
  • order repeat medication

These things can all be done online 24/7. It is important to note, however, that although you can order medication online at any time these requests will not be processed by the Surgery until the next working day. We provide further information relating to ordering your prescriptions online and how to do it.

Registering for Online Access

If you wish to register for online access we must request that this is done in person at the Surgery. You may come down at any time and talk to a member of the reception team who will be happy to help. We must request that you bring a valid photo ID (e.g. a valid driving license or passport) with you when you come to register.

Once registered you will be able to book and cancel appointments and request your current repeat medication all from home.

Please note: Currently only patients aged 18 and over are eligible to register for the online service.

SystmOne Usage Policy