GP surgeries in Ilkeston have changed the way in which you are seen for urgent, same day appointments. These changes are being made to ensure all patients urgently needing to see a GP or nurse on the day will have the opportunity to.
As from 3rd July 2017 our patients who require an on the day appointment will be seen by a nurse or doctor with The On Day Service. These appointments will be held at Littlewick Medical Centre on Nottingham Road and not here at the surgery.
These appointments will also be available to patients registered at Littlewick Medical Centre, Dr Webb and Partners, Gladstone House Surgery and Eden Surgery. This does not mean your care is being transferred to Littlewick Medial Centre.
This means that all patients requiring an on the day appointments will be sent to Littlewick Medical Center to see a Nurse or Doctor with The On Day Service.
Please note that this does not mean that your care is being transferred to Littlewick Medical Center.
You will still remain an Eden Surgery patient.
Contact the surgery as normal. A member of our reception team will ask what is wrong to ensure you are booked in with the correct clinician.
Using this service will effectively make more appointments available to our patients for urgent problems. This will in turn open up more routine, pre-bookable appointments to see a GP here at the surgery.
We understand that it may take some adjusting to, for both patients and staff, and so we ask for your patience whilst we work to improve your care.