Eden Surgery, Cavendish Road, Ilkeston, Derbyshire, DE7 5AN. | Tel: 0115 9444081

Practice Team

Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Gill Cresswell

Practice Manager

Mrs Collette Hallam

Business Manager

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Karen

Receptionist

Julie

Receptionist

Jackie

Receptionist

Sarah

Receptionist

Trudi

Receptionist

Kath

Receptionist

Megan

Receptionist