Eden Surgery, Cavendish Road, Ilkeston, Derbyshire, DE7 5AN.  Tel: 0115 9444081

Repeat prescriptions must be ordered at least 2 working days in advancePlease allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed.

Any problems please telephone the surgery.

SystmOnline is the system that you can use to order your prescriptions. SystmOnline information can be found on our website.

Order Your Repeat Prescription Online

Ordering repeat prescriptions during the coronavirus pandemic

Ordering Repeat Prescriptions Online

We have recently started offering patients the service of ordering repeat prescriptions online. Before you can do this you will need to come in to the surgery in person to fill out one of our registration forms. At this point, due to you being given access to the system, you will be asked to provide a form of identification (e.g. passport, driving license).

If you collect your prescriptions from a local pharmacy please specify which pharmacy and branch when placing your order through the website.

Please be aware that repeat prescriptions ordered after 5pm on any weekday will not be processed until the next working day and would therefore not be ready until two full working days after they are processed. We appreciate your patience in these matters.

Patients on long-term medication who are eligible for repeat prescriptions can orderin a number of ways:

  • MyGP App – to download go to https://www.mygp.com/
  • By Post – send it to us with a stamped addressed envelope if you want us to post it back to you.
  • By Fax – to 0115 9316666
  • Online – follow the link at the top of this page and carry out a simple registration.

Please note that we cannot accept requests over the telephone except from the elderly and infirm.

Electronic Repeat Dispensing (eRD)

If you get regular or repeat prescriptions, you could save time by switching to electronic Repeat Dispensing (eRD). eRD sends your prescriptions electronically from your GP surgery to a pharmacy of your choice. It’s easy to use and you don’t need a computer or electronic device. Ask your GP or pharmacist to set it up for you.

For more information about eRD and how it works, ask at your GP surgery or pharmacy, or visit the NHS website.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.


Please allow two full working days for prescriptions to be processed and collect after 16:00. please also remember to take weekends and bank holidays into account.